Privacy Policy

1. Introduction

Cloudless Meadow ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cloudless-meadow.com or use our warehouse rental services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request information
• Subscribe to our newsletter
• Register for an account
• Communicate with us via phone, email, or other methods
• Enter into a warehouse rental agreement

This information may include:

• Name and contact information (email address, phone number, postal address)
• Company information (business name, industry, size)
• Storage requirements and preferences
• Financial information for billing purposes
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information
• Device information and screen resolution

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our warehouse rental services
• To communicate with you about our services, including responding to inquiries
• To process rental agreements and manage your account
• To send you newsletters and marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations and resolve disputes
• To detect, prevent, and address technical issues and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:

• Website hosting and maintenance providers
• Email marketing services
• Payment processing companies
• Customer support platforms
• Analytics services

4.2 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal processes or government requests
• Enforce our terms and conditions
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Secure data storage and backup procedures

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use the following types of cookies:

6.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

6.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

6.3 Marketing Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you.

You can manage your cookie preferences using our cookie management tool or through your browser settings.

7. Your Rights and Choices

Under applicable data protection laws, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your information to another service provider
• Objection: Object to processing of your personal information for certain purposes
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain:

• Account information for the duration of your relationship with us and for 7 years after termination
• Marketing communications consent until you withdraw consent
• Website analytics data for up to 26 months
• Customer support communications for 3 years

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are subject to appropriate safeguards, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally recognized transfer mechanisms

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have subscribed to our communications)
• Displaying a prominent notice on our website

Your continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Regulatory Authority

If you are located in the UK or EU and believe that our processing of your personal information infringes data protection laws, you have the right to lodge a complaint with a supervisory authority. In the UK, you can contact: